Careers at Hospice of Southwest Ohio

Hospice of Southwest Ohio and CareBridge Palliative, Primary Care is seeking a full time Director of Business Development..

The Director of Sales/Business Development develops relationships with managed care organizations, hospitals, post-acute organizations and other healthcare providers. The Director is responsible for the development and implementation of the sales/marketing aspects of the annual corporate strategic business plan. Directs and coordinates all operations of the sales/marketing and intake departments. Develops and coordinates all marketing, sales and promotional efforts on behalf of the company. Coordinates sales/marketing activities to assure growth, service development, internal communication, quality control, profitability and operating cost efficiency.

Duties and Responsibilities

Administrative Functions:

• Managing all aspects of strategic partnership building including identification of key partners, deal development, negotiation and relationship management post deal completion.

• Establishing deep business relationships with potential partners.

• Modeling the strategic benefits of a partnership that is specific to a potential partner's needs. Understanding a potential partner's business and delivering a plan for how services can help grow their business.

• Manage and be responsible for achieving targeted admission growth of the sales team to ensure the development of annual business growth strategies and sales and marketing plans.

• Ensures that the sales team meet or exceed individual admission goals on a weekly, monthly, quarterly and annual basis. Makes recommendations for team structure, territories, account profiles and evaluation techniques.

• Communicates organization growth strategy to members of the sales team and provides structure for the efficient achievement of goals and expectations

• Develops and implements innovative selling strategies, identifies new business opportunities and maintains current client relationships.

Job Specifications

Minimum Education: Bachelor’s degree or MBA in marketing, business communications or related health field from an accredited institution required or RN.

Minimum Experience: 5 years’ experience in hospice, home health, healthcare sales and/or community development.

Hospice of Southwest Ohio is seeking a Social Worker.

The social worker provides psychosocial and emotional support to the terminally ill patient and their family/caregiver and friends, promoting comfort and optimizing quality of life. The social worker assists the hospice patient and their family/caregiver in difficult decision making.

Duties and Responsibilities

Administrative Functions:

• Assesses the psychosocial status of patients and families/caregivers related to the patient’s terminal illness and their environment and offers a plan with assistance in an unsafe situation. The social worker communicates this assessment and plan to the RN case manager and the other members of the Interdisciplinary Group/Team.
• Completes social evaluations and plans interventions based on this evaluation. Counsels both the patient and their family/caregivers as needed in relationships of stress or other identified coping difficulties.
• Provides information and referral services to patient and family/caregiver regarding practical and environmental needs.
• Serves as liaison between the patient and family/caregiver and community agencies.
• Maintains a collaborative relationship with the Interdisciplinary Group/Team, facilities and family/caregiver to support patient care.
• Participates in the development of the plan of care and attends the Interdisciplinary Group/Team meetings regularly. Assists the physician and other team members in understanding the significant psychosocial and emotional factors related to the death and dying issues of the terminally ill patient and their family/caregiver.
• Completes, maintains and submits accurate clinical notes at the time of service on all patients referred to social work.
• Participates in discharge planning as needed. Assists the patient and family/caregiver with securing DPOA HC and assists with funeral arrangements as necessary.
• Complies with the organizational standards for professional conduct.
• Performs job-related tasks as assigned
• QAPI requirements as assigned

Job Specifications

Minimum Education: Master’s Degree from a school of social work accredited by the Council on Social Work Education

Minimum Experience: One year’s experience in health care; hospice experience preferred. Demonstrates understanding of hospice philosophy and issues of death and dying. Excellent observation, verbal and written communication skills, problem solving skills and organizational skills. Current license to practice social work in the State of Ohio. Must be a licensed driver with an automobile that is insured in accordance with the State of Ohio requirements and is in good working order.

Duties and Responsibilities:

• The LPN will adhere to patient assignments as directed by the Team manager providing personal care, observation and procedures as directed by the RN Case Manager.
• LPN meets the safety needs of the patient using equipment safely and properly
• LPN assists in all aspects of activities of daily living as needed.
• LPN obtains vital signs including temperature, pulse rate, respiratory rate and blood pressure as requested by the RN Case Manager.
• LPN performs skin assessment and proper skin care to prevent skin breakdown and may perform dressing changes as directed by the RN Case Manager.
• LPN reports on patient’s condition and significant changes to the RN Case Manager.
• LPN assists in ambulation and ROM exercise as directed by the RN Case Manager.
• LPN provides assistance as needed with household management.
• LPN provides respite for patient’s family or caregiver when at bedside as needed
• LPN will follow both HSWO and HSWO POC in providing patient care. Documents this care at the time of service either electronically or per paper chart
• Interacts collaboratively with all team members.
• Performs other job-related tasks not stated in this description.
• Assumes responsibility and accountability for the practice of professional nursing in accordance with the State Nurse Practice Act and standards for hospice nursing.
• Demonstrates knowledge of Medicare hospice benefit, patients rights, advanced directives, available HSWO services, patient participation requirements for the end of life care, available resources available to patients and families at end of life
• Demonstrates knowledge of the concepts of death and dying including: normal vs. abnormal dying process, cultural attitudes toward death, patient and family values and belief systems, denial and coping mechanisms, patient and family goals for the end of life care, grief and anticipatory grief.

Job Specifications:

• Graduate of an accredited school of nursing; licensed practical nurse with a current State of Ohio license.
• One year experience in acute care, long term or hospice care nursing
• Shift is 7pm-7am.

Salary is based upon experience.

**Medical, dental and vision are available after 30 days of hire following the first of the month. 401k is available after 6 months of hire. PTO starts accruing from day one.

Job Type: Full-time

Hospice of Southwest Ohio is seeking a full time Education and Compliance Manager. This role will work M-F with one night of weekly on call with potential for weekend call.

Education and Compliance Manager:

The Education and Compliance Manager is a professional, registered nurse responsible for the quality and compliance activities of the organization.

The Education and Compliance Manager has accountabilities for the planning, monitoring, implementation and evaluation processes and programs to meet regulatory guidelines, accreditation standards of practice, and quality benchmarks.

1. Oversees implementation and responsible for the monitoring of the organization's Infection Control Program.
2. Ensures that there are processes in place to monitor and measure all activities related to quality assessment, performance improvement, and infection control.
3. Coordinates activities related to clinical record review for data collection.
4. Compiles, trends, and reports quality data in the following areas: patient care, safety, risk management, infection control, outcomes, and customer satisfaction.
5. Works collaboratively with the Director of Clinical Services and Team Managers to assure documentation is complete and consistent with care, and reflects legal requirements.
6. Collaborates with management staff in follow-up of concerns expressed by patients, families and physicians.
7. Establishes a model for improvement and provides education and training to organization personnel on the performance improvement plan and POP team development.
8. Reviews all incident reports for completeness, risk, standard of care determination and appropriate follow-up. Maintains a log for trending and makes recommendations related to trends identified.
9. Maintains current knowledge related to hospice safety and infection control.
10. Reports on a regular basis to CEO and quality activities and data.
11. Collaborates with Human Resources, Director of Clinical Services and Team Managers to promote and ensure employee orientation, competency, and in-service education programs.
12. Assists in the identification of skills for annual competence and participates in training support.
13. Supports Human Resources in the maintenance of records of employee orientation and annual competency requirements.
14. Participates in employee orientation and ongoing education related to quality, compliance and infection control.
15. Maintains record of in-services presented and HHA education house.
16. Monitor organization compliance with regulatory and accreditation standards.
17. Oversees and monitors implantation of Compliance Program.
18. Reports on a regular basis to CEO on Compliance Program implementation and ongoing activities.
19. Collaborates with Human Resources to ensure employees are educated in standards of Conduct and that employee certification signatures are present in employee files.
20. Ensures that independent contractors are aware of the requirements of the hospice's Compliance Program.
21. Assists the hospice's financial management in coordinating internal compliance review and monitoring activities.
22. Independently investigates and acts on matters related to compliance and any resulting corrective action with all hospice departments, subcontracted providers, and health care professionals under the hospice's control.
23. Maintains current knowledge relates to Medicare Conditions of Participation standards to ensure that the organization is compliant with state, federal and accreditation guidelines.
24. Responsible to ensure policies and procedures reflect all related local, state and federal standards and makes recommendations for policy change to the governing body.
25. Acts as a resource for all staff regarding standards, policies, and regulations and assists with in-service training to leadership and staff as needed in these areas.
26. Chairs the Compliance Committee.
27. Provides assistance in meeting community education needs.
28. May participate in public speaking events
29. Maintains positive relationships with referral sources.
30. Maintain positive image in the community
31. May act as representative of the organization at community meetings, civic and professional organizations as needed.

Minimum Education:
Registered nurse in the State of Ohio.

Minimum Experience:
2 years’ experience in hospice, home health, healthcare. 2 years’ experience in education within healthcare and understanding of compliance requirements.

We offer an excellent benefit package including PTO accrual from date of hire.