Hospice Care

Make the end-of-life journey memorable with quality care

Learn more about Hospice Care

In Your Home

Hospice of Southwest Ohio provides care in your loved one's private home, allowing them to continue living in a familiar space.
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In Our Care Center

Our Patient Care Center located in Madeira, Ohio provides short- and long-term, 24-hour hospice care.
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In a Healthcare Center

We provide care in a number of healthcare facilities, allowing your loved one to stay in a familiar and comfortable space.
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Respite Care

Many people need additional help, have an event they need to attend, travel requirements or just need a little break. We’re here for you.
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Palliative Care

Get relief from symptoms of serious illnesses with a team of trained specialists

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Chronic Disease Symptom Management

People who are diagnosed with an acute or chronic serious illness go through a lot of stress. Palliative care provides support for those suffering from pain or other symptoms of chronic diseases.
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Pain Management

People who are diagnosed with an acute or chronic serious illness can suffer from pain as a result. Palliative care focuses on providing personalized support for these patients, helping them reach a higher quality of life.
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Careers at Hospice of Southwest Ohio

Hospice of Southwest Ohio and Carebridge Palliative and Primary Care are currently hiring for the following positions:

  • Primary Care Nurse Practitioner

    Hospice of Southwest Ohio is seeking a Primary Care Nurse Practitioner.

    Hospice of Southwest Ohio is seeking a full time Billing/Accounts Payable Manager. This person will oversee both Hospice and Palliative billing including accounts payable. We off an excellent benefit package available 30 days following the 1st of the month while PTO begins to accrue from date of hire.

    Responsible for collecting, posting and managing account payments. Responsible for submitting claims and following up with insurance companies. The Billing Specialist is a member of a cooperative team providing care that respects the dignity of all patients and serves their needs with competence and compassion. The Billing Specialist takes direction from and assists the Director of Finance in managing and motivating staff in learning and performing safe, caring practices while adhering to facility policies and procedures and federal, state and local regulations.

    Duties and Responsibilities

    Administrative Functions:

    • Accurately enters patient billing data, including visit charges and supply charges, into the information system.

    • Accurately processes and bills Medicare, Medicaid, private payer and patient claims in accordance with payer requirements and organization policy.

    • Assists in the preparation of monthly billing and accounts receivable reports.

    • Maintains accurate Medicare and Medicaid billing analysis reports.

    • Maintains complete and accurate billing and accounts receivable records.

    • Prepares Medicare, Medicaid, private payer and patient remittances for data entry.

    • Alerts appropriate management team members regarding late or missing documents required for billing.

    • Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting the CEO of seriously overdue accounts.

    • Establishes and maintains positive working relationships with patients, family members, payers and referral sources.

    • Performs other specific projects relating to billing, data entry, and computer operations as required.

    • Ensures reimbursement through efficient billing and collections operations.

    • Ensures that billing and patient accounts record systems are maintained in accordance with generally accepted accounting principles and in compliance with state, and federal regulations.

    • Maintains comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions.

    • Maintains comprehensive working knowledge of government billing regulations including Medicare and Medicaid regulations.

    • Entry of patient pay invoices into accounting system in a timely and accurately manner.

    • Accurately designates general ledger account numbers to invoices.

    • Utilizes scanning system to process Accounts Payable payments for document retention in a timely and accurate manner.

    • Communicates professionally with vendors/employees with regards to inquiries about accounts payable processing.

    • Maintain and track Account Receivable process and update the Director of Finance on a weekly basis.

    • Follow-up and follow-through on all Aging and Collections for Hospice of Southwest Ohio and CareBridge Palliative Care Services.

    • Demonstrates knowledge of Medicare hospice benefit, patients’ rights, advanced directives, available HSWO services, patient participation requirements for the end of life care, available resources available to patients and families at end of life

    • Demonstrates knowledge of the concepts of death and dying including: normal vs. abnormal dying process, cultural attitudes toward death, patient and family values and belief systems, denial and coping mechanisms, patient and family goals for the end of life care, grief and anticipatory grief

    • Knowledgeable about and adheres to the HSWO compliance plan

    •  

    Job Specifications

    Minimum Education:  High School Graduate with certification in Accounting, Finance or coding preferred.

    Minimum Experience: Proven experience as billing specialist. Adherence to laws and best practices in regards to dealing with customers and data. Comfortable dealing with numbers and the processing of financial information.


    Specific Requirements

    • Must be able to read, write, speak and understand the English language.
    • Must possess the ability to make independent decision when circumstances warrant such action.
    • Must possess the ability to deal tactfully with staff, patients, family members, visitors, government agencies and the general public.
    • Must be knowledgeable of customer service practices and procedures, as well as laws, regulations and guidelines that pertain to healthcare.
    • Must possess leadership and supervisory ability and the willingness to work harmoniously with and other staff.
    • Must possess the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures, etc. that are necessary for providing quality service.
    • Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult situations.
    • Must be willing to seek out new methods and principles and be willing to incorporate them into existing practices.
    • Must be able to relate information concerning a patient’s condition.
    • Must not pose a direct threat to the health or safety of other individuals in the workplace.
    • Must be able and willing to work a flexible schedule.
    • Must be able and willing to accept responsibility for the quality of marketing and admissions services on a daily basis.
    • Office and administrative staff has minimal exposure or risk of occupational exposure to blood borne pathogens or other potentially infectious body fluids
  • Billing Manager

    Hospice of Southwest Ohio is seeking a Billing Manager.

    Hospice of Southwest Ohio is seeking a full time Billing/Accounts Payable Manager. This person will oversee both Hospice and Palliative billing including accounts payable. We off an excellent benefit package available 30 days following the 1st of the month while PTO begins to accrue from date of hire.

    Responsible for collecting, posting and managing account payments. Responsible for submitting claims and following up with insurance companies. The Billing Specialist is a member of a cooperative team providing care that respects the dignity of all patients and serves their needs with competence and compassion. The Billing Specialist takes direction from and assists the Director of Finance in managing and motivating staff in learning and performing safe, caring practices while adhering to facility policies and procedures and federal, state and local regulations.

    Duties and Responsibilities

    Administrative Functions:

    • Accurately enters patient billing data, including visit charges and supply charges, into the information system.
    • Accurately processes and bills Medicare, Medicaid, private payer and patient claims in accordance with payer requirements and organization policy.
    • Assists in the preparation of monthly billing and accounts receivable reports.
    • Maintains accurate Medicare and Medicaid billing analysis reports.
    • Maintains complete and accurate billing and accounts receivable records.
    • Prepares Medicare, Medicaid, private payer and patient remittances for data entry.
    • Alerts appropriate management team members regarding late or missing documents required for billing.
    • Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting the CEO of seriously overdue accounts.
    • Establishes and maintains positive working relationships with patients, family members, payers and referral sources.
    • Performs other specific projects relating to billing, data entry, and computer operations as required.
    • Ensures reimbursement through efficient billing and collections operations.
    • Ensures that billing and patient accounts record systems are maintained in accordance with generally accepted accounting principles and in compliance with state, and federal regulations.
    • Maintains comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions.
    • Maintains comprehensive working knowledge of government billing regulations including Medicare and Medicaid regulations.
    • Entry of patient pay invoices into accounting system in a timely and accurately manner.
    • Accurately designates general ledger account numbers to invoices.
    • Utilizes scanning system to process Accounts Payable payments for document retention in a timely and accurate manner.
    • Communicates professionally with vendors/employees with regards to inquiries about accounts payable processing.
    • Maintain and track Account Receivable process and update the Director of Finance on a weekly basis.
    • Follow-up and follow-through on all Aging and Collections for Hospice of Southwest Ohio and CareBridge Palliative Care Services.
    • Demonstrates knowledge of Medicare hospice benefit, patients’ rights, advanced directives, available HSWO services, patient participation requirements for the end of life care, available resources available to patients and families at end of life
    • Demonstrates knowledge of the concepts of death and dying including: normal vs. abnormal dying process, cultural attitudes toward death, patient and family values and belief systems, denial and coping mechanisms, patient and family goals for the end of life care, grief and anticipatory grief
    • Knowledgeable about and adheres to the HSWO compliance plan
    •  

    Job Specifications

    Minimum Education:  High School Graduate with certification in Accounting, Finance or coding preferred.

    Minimum Experience: Proven experience as billing specialist. Adherence to laws and best practices in regards to dealing with customers and data. Comfortable dealing with numbers and the processing of financial information.

  • Social Worker

    Hospice of Southwest Ohio is seeking a Social Worker.

    The social worker provides psychosocial and emotional support to the terminally ill patient and their family/caregiver and friends, promoting comfort and optimizing quality of life. The social worker assists the hospice patient and their family/caregiver in difficult decision making.

    Duties and Responsibilities

    Administrative Functions:

    • Assesses the psychosocial status of patients and families/caregivers related to the patient’s terminal illness and their environment and offers a plan with assistance in an unsafe situation. The social worker communicates this assessment and plan to the RN case manager and the other members of the Interdisciplinary Group/Team.
    • Completes social evaluations and plans interventions based on this evaluation. Counsels both the patient and their family/caregivers as needed in relationships of stress or other identified coping difficulties.
    • Provides information and referral services to patient and family/caregiver regarding practical and environmental needs.
    • Serves as liaison between the patient and family/caregiver and community agencies.
    • Maintains a collaborative relationship with the Interdisciplinary Group/Team, facilities and family/caregiver to support patient care.
    • Participates in the development of the plan of care and attends the Interdisciplinary Group/Team meetings regularly. Assists the physician and other team members in understanding the significant psychosocial and emotional factors related to the death and dying issues of the terminally ill patient and their family/caregiver.
    • Completes, maintains and submits accurate clinical notes at the time of service on all patients referred to social work.
    • Participates in discharge planning as needed. Assists the patient and family/caregiver with securing DPOA HC and assists with funeral arrangements as necessary.
    • Complies with the organizational standards for professional conduct.
    • Performs job-related tasks as assigned
    • QAPI requirements as assigned

    Job Specifications

    Minimum Education: Master’s Degree from a school of social work accredited by the Council on Social Work Education

    Minimum Experience: One year’s experience in health care; hospice experience preferred. Demonstrates understanding of hospice philosophy and issues of death and dying. Excellent observation, verbal and written communication skills, problem solving skills and organizational skills. Current license to practice social work in the State of Ohio. Must be a licensed driver with an automobile that is insured in accordance with the State of Ohio requirements and is in good working order.

  • LPN Crisis Care

    Duties and Responsibilities:

    • The LPN will adhere to patient assignments as directed by the Team manager providing personal care, observation and procedures as directed by the RN Case Manager.
    • LPN meets the safety needs of the patient using equipment safely and properly
    • LPN assists in all aspects of activities of daily living as needed.
    • LPN obtains vital signs including temperature, pulse rate, respiratory rate and blood pressure as requested by the RN Case Manager.
    • LPN performs skin assessment and proper skin care to prevent skin breakdown and may perform dressing changes as directed by the RN Case Manager.
    • LPN reports on patient’s condition and significant changes to the RN Case Manager.
    • LPN assists in ambulation and ROM exercise as directed by the RN Case Manager.
    • LPN provides assistance as needed with household management.
    • LPN provides respite for patient’s family or caregiver when at bedside as needed
    • LPN will follow both HSWO and HSWO POC in providing patient care. Documents this care at the time of service either electronically or per paper chart
    • Interacts collaboratively with all team members.
    • Performs other job-related tasks not stated in this description.
    • Assumes responsibility and accountability for the practice of professional nursing in accordance with the State Nurse Practice Act and standards for hospice nursing.
    • Demonstrates knowledge of Medicare hospice benefit, patients rights, advanced directives, available HSWO services, patient participation requirements for the end of life care, available resources available to patients and families at end of life
    • Demonstrates knowledge of the concepts of death and dying including: normal vs. abnormal dying process, cultural attitudes toward death, patient and family values and belief systems, denial and coping mechanisms, patient and family goals for the end of life care, grief and anticipatory grief.

    Job Specifications:

    • Graduate of an accredited school of nursing; licensed practical nurse with a current State of Ohio license.
    • One year experience in acute care, long term or hospice care nursing
    • Shift is 7pm-7am.

    Salary is based upon experience.

    **Medical, dental and vision are available after 30 days of hire following the first of the month. 401k is available after 6 months of hire. PTO starts accruing from day one.

    Job Type: Full-time

  • Education and Compliance Manager

    Hospice of Southwest Ohio is seeking a full time Education and Compliance Manager. This role will work M-F with one night of weekly on call with potential for weekend call.

    Education and Compliance Manager:

    The Education and Compliance Manager is a professional, registered nurse responsible for the quality and compliance activities of the organization.

    The Education and Compliance Manager has accountabilities for the planning, monitoring, implementation and evaluation processes and programs to meet regulatory guidelines, accreditation standards of practice, and quality benchmarks.

    1. Oversees implementation and responsible for the monitoring of the organization's Infection Control Program.
    2. Ensures that there are processes in place to monitor and measure all activities related to quality assessment, performance improvement, and infection control.
    3. Coordinates activities related to clinical record review for data collection.
    4. Compiles, trends, and reports quality data in the following areas: patient care, safety, risk management, infection control, outcomes, and customer satisfaction.
    5. Works collaboratively with the Director of Clinical Services and Team Managers to assure documentation is complete and consistent with care, and reflects legal requirements.
    6. Collaborates with management staff in follow-up of concerns expressed by patients, families and physicians.
    7. Establishes a model for improvement and provides education and training to organization personnel on the performance improvement plan and POP team development.
    8. Reviews all incident reports for completeness, risk, standard of care determination and appropriate follow-up. Maintains a log for trending and makes recommendations related to trends identified.
    9. Maintains current knowledge related to hospice safety and infection control.
    10. Reports on a regular basis to CEO and quality activities and data.
    11. Collaborates with Human Resources, Director of Clinical Services and Team Managers to promote and ensure employee orientation, competency, and in-service education programs.
    12. Assists in the identification of skills for annual competence and participates in training support.
    13. Supports Human Resources in the maintenance of records of employee orientation and annual competency requirements.
    14. Participates in employee orientation and ongoing education related to quality, compliance and infection control.
    15. Maintains record of in-services presented and HHA education house.
    16. Monitor organization compliance with regulatory and accreditation standards.
    17. Oversees and monitors implantation of Compliance Program.
    18. Reports on a regular basis to CEO on Compliance Program implementation and ongoing activities.
    19. Collaborates with Human Resources to ensure employees are educated in standards of Conduct and that employee certification signatures are present in employee files.
    20. Ensures that independent contractors are aware of the requirements of the hospice's Compliance Program.
    21. Assists the hospice's financial management in coordinating internal compliance review and monitoring activities.
    22. Independently investigates and acts on matters related to compliance and any resulting corrective action with all hospice departments, subcontracted providers, and health care professionals under the hospice's control.
    23. Maintains current knowledge relates to Medicare Conditions of Participation standards to ensure that the organization is compliant with state, federal and accreditation guidelines.
    24. Responsible to ensure policies and procedures reflect all related local, state and federal standards and makes recommendations for policy change to the governing body.
    25. Acts as a resource for all staff regarding standards, policies, and regulations and assists with in-service training to leadership and staff as needed in these areas.
    26. Chairs the Compliance Committee.
    27. Provides assistance in meeting community education needs.
    28. May participate in public speaking events
    29. Maintains positive relationships with referral sources.
    30. Maintain positive image in the community
    31. May act as representative of the organization at community meetings, civic and professional organizations as needed.

    Minimum Education:
    Registered nurse in the State of Ohio.

    Minimum Experience:
    2 years’ experience in hospice, home health, healthcare. 2 years’ experience in education within healthcare and understanding of compliance requirements.

    We offer an excellent benefit package including PTO accrual from date of hire.

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Contact Human Resources

LeeAnn Reed
Human Resources Manager

(513) 770-0820